1) Scope
This Privacy Policy applies to information processed in connection with the Pryzo mobile application and related services (the “Service”). If you contact us by email, we will process the information you provide to respond.
2) Information We Collect
2.1 Information you provide
- Account information: name, username, and email address (as applicable).
- Customer support: content you send to support, including attachments you choose to provide.
- Content for generation (optional): text you enter and any images you choose to upload for image generation.
2.2 Information collected automatically
- Device and app information: device model, OS version, app version, language, time zone, and similar details.
- Usage data: interactions with the Service, feature usage, and basic performance data.
- Diagnostics: crash logs and error reports.
- Location data (optional): approximate or precise location, only when you grant permission.
2.3 Cookies and similar technologies (where applicable)
If parts of the Service are accessed through a web interface or embedded web content, we may use cookies (and similar technologies such as web beacons) to support login, session management, and preferences.
3) AI-Assisted Image Generation
Your content, your choice. You decide whether to provide text or upload images for AI-assisted generation. When you do, processing occurs on servers controlled by Pryzo Team, is not shared with third parties, and is deleted immediately after processing completes.
- Your control: you choose whether to provide text or upload images for generation.
- Where processing happens: on servers controlled by Pryzo Team.
- No third-party sharing: we do not share uploaded text or images for generation with third parties.
- Deletion after processing: uploaded text and images used for generation are deleted immediately after processing.
- No face recognition or biometrics: we do not perform facial recognition or create biometric identifiers/templates.
- Not used for training/marketing: we do not use uploaded photos or generation inputs to train models or for marketing.
- Default local storage: generated images are stored locally on your device by default.
4) How We Use Information
- Provide, operate, and maintain the Service (including account creation, login, and feature delivery).
- Personalize your experience and provide requested functionality.
- Improve and develop the Service, including debugging and performance optimization.
- Protect security and integrity, prevent fraud/abuse, and enforce our terms.
- Respond to customer support and communicate with you about the Service.
- Comply with applicable laws and lawful requests.
We do not sell your personal information.
6) International Data Transfers
We may process information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers (for example, Standard Contractual Clauses (SCCs)).
7) Security
- Encryption in transit and at rest (where appropriate).
- Access controls and least-privilege practices.
- Periodic security reviews/audits.
- Backups and recovery measures.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8) Data Retention
- Account information: for as long as your account is active.
- After account deletion: delete or anonymize within 30 days of a verified request (subject to legal obligations).
- Usage data/diagnostics: up to 12 months (often aggregated or pseudonymized where feasible).
- Customer support content: up to 6 months after the support matter is closed (unless needed longer).
- AI generation inputs (uploaded text/images): deleted immediately after processing.
9) Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict/object, and withdraw consent.
To exercise rights, email us at Williangordon530@outlook.com. We may verify your identity and aim to respond within 5 business days.
10) Children
The Service is intended for users 17+. We do not knowingly collect personal information from anyone under 13. If you believe a child provided personal information to us, contact us and we will take appropriate steps to delete it.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time and will update the Effective Date above.
12) Contact Us
Pryzo Team
Email: Williangordon530@outlook.com